Do You Offer Free Shipping?
Yes! We offer free 2-Day shipping on all orders over $75.
How Long Does it Take For My Order to Ship?
SanctuaryClothing.com ships all orders as quickly as possible using FedEx or US Postal Service. Kindly note there may be processing delays in shipping during sale events and peak shopping days. If you need to receive your package by a specific date, kindly contact customer service for help in choosing the right shipping method to receive it on time.
Shipping Deadlines: Orders received before 12 pm PST Monday to Friday will begin processing that day, orders placed after 12 pm PST, on the weekend, or on observed holidays will begin processing the following business day.
Timeline: FedEx 2-Day will be delivered 2 business days after it has been received from our warehouse. Ground options will be delivered within 10 business days of pickup.
Due to COVID-19 safety regulations, shipping may be slightly delayed. We appreciate your understanding and patience
Observed Holidays
SanctuaryClothing.com does not process or ship orders on Saturday, Sunday or company observed holidays. The following holidays are observed:
• New Year's Eve
• New Year's Day
• Memorial Day
• Independence Day (Fourth of July)
• Labor Day
• Thanksgiving Day
• Day after Thanksgiving
• Christmas Eve
• Christmas Day
Where Can I Ship My Order To?
SanctuaryClothing.com is able to ship to all 50 states, including Alaska and Hawaii, and to APO/FPO addresses. We are unfortunately unable to ship to P.O. Boxes, Puerto Rico, and to U.S. Territories at this time.
Refusing Delivery
If you refuse delivery of any order placed on SanctuaryClothing.com, the package will be returned to our warehouse. You will receive a refund for the merchandise and tax paid, but shipping charges are non-refundable.
Do You Charge Sales Tax?
In accordance with individual state regulations, sales tax is automatically applied to your SanctuaryClothing.com order if your shipping address is in one of the following states: California (CA), Florida (FL), New Jersey (NJ), Texas (TX), and New York (NY).
How do I Track My Order?
We offer you the ability to track your order online by logging into your customer account or by visiting https://sanctuaryclothing.aftership.com. Please have your order number handy.
Do You Ship to Alaska and Hawaii?
Yes! We offer 2-Day and Next Day shipping to Alaska and Hawaii via FedEx.
Unfortunately we are unable to offer Free US Ground Shipping for orders over $75 as that service is unavailable by FedEx and USPS.
Do You Ship to Armed Forces Bases?
Yes! We greatly appreciate the soldiers that represent us in our military. We offer 2-Day and Next Day shipping to APO and FPO addresses via FedEx.
Unfortunately we are unable to offer Free US Ground Shipping for orders over $75 as that service is unavailable by FedEx and USPS.